Last updated: 27 December 2025
This Privacy Policy explains how Ratouli Foods processes personal data.
Controller (data controller):
Ratouli Foods (eenmanszaak)
Röntgenweg 7
1131 PN Volendam
The Netherlands
KvK: 55168604
VAT number: NL001259113B81
E-mail: info@ratoulifoods.com
This website and our services are intended for business customers (B2B). We may still process personal data of contact persons at our business customers and partners.
We may collect and process the following categories of personal data:
When you visit our website, our hosting provider may log certain technical data such as IP address, device/browser type, pages visited, and timestamps. We use this primarily for security and stability of the website.
We collect personal data through:
We process personal data for the following purposes:
Purpose: to respond to inquiries, provide quotations, process orders, deliver products, handle complaints, and communicate with customers.
Legal basis: performance of a contract or steps prior to entering into a contract, and legitimate interests (efficient customer communication).
Purpose: invoicing, payments, accounting, and compliance with tax and administrative obligations.
Legal basis: legal obligation.
Purpose: arranging delivery, fulfilling cold chain logistics, and handling export or customs documentation where applicable.
Legal basis: performance of a contract, and legitimate interests (efficient logistics and compliance).
Purpose: sending newsletters and updates about products, availability, and services.
Legal basis: consent (where required) or legitimate interests for existing business contacts, depending on the situation and applicable rules.
You can unsubscribe at any time via the unsubscribe link or by emailing info@ratoulifoods.com.
Purpose: securing our systems, preventing abuse, and protecting our premises and property.
Legal basis: legitimate interests.
We use CCTV at our business premises for security, prevention of theft, and incident investigation.
We may share personal data with third parties only when necessary for the purposes described above, such as:
Where required, we use data processing agreements (DPAs) and ensure that third parties only process data based on our instructions.
We may process data relating to customers outside the European Economic Area, such as the United Kingdom.
If personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
We retain personal data no longer than necessary for the purposes stated:
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, and disclosure. Measures may include access control, secure storage, and limited access on a need-to-know basis.
Under the GDPR, you may have the right to:
To exercise your rights, contact us at info@ratoulifoods.com. We may request verification of identity.
Currently, we do not intentionally use marketing tracking tools such as Google Analytics, Meta Pixel, or LinkedIn Insight on this website.
Our hosting provider may use essential cookies or logs needed to operate and secure the website.
If we implement analytics or marketing tracking in the future, we will update this Privacy Policy and, where required, implement a cookie banner and obtain consent.
If you believe we have not handled your personal data properly, you can contact us first at info@ratoulifoods.com.
You also have the right to lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens.
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.